Rhi Pearce is the powerhouse behind RVPA, a boutique operations consultancy helping high-level coaches and service providers optimize their businesses for true freedom and impact. With a background in luxury hospitality and a brain wired for systems, Rhi brings a unique blend of structure, intuition, and operational genius to her work. In this interview, she shares the journey that led her from hotel lobbies to founder life, how her personal neurodivergence has shaped her success, and the philosophy that fuels RVPA’s signature approach: building systems that support your best life.
What inspired you to transition from a career in luxury hotels to founding RVPA?
The inspiration came as a cosmic nudge. Originally, hospitality was just a stepping stone toward my original career path in law. I dropped out of university and mapped out a non-traditional route to the legal field via Legal Administration. The plan was to start at a hotel reception, move into an office setting, then into a law firm where I could take the CiLEX route.
But I fell in love with the pace and purpose of hospitality. Fast forward to 2019—I moved to New Zealand with my partner, left my hotel job, and came back during the height of COVID. The industry was on pause, and I landed an admin job that, while validating my process improvement skills, made it clear that many companies didn’t welcome change.
That was my lightbulb moment. I realized I wanted to support founders who were ready to evolve but lacked the operational know-how to execute that evolution in-house. Around that time, two law firms actually reached out to me—but I chose RVPA instead.
How did your experience in hospitality shape your approach to efficiency and optimization?
Hospitality is a masterclass in operational systems. When one part breaks down, the ripple effect hits every department. I naturally thrived in that environment, and my strategic thinking got me noticed early. I started getting invited to executive meetings while still managing reception because I was thinking holistically—not just about “doing more,” but about “doing smarter.”
When I started leading a team, the goal shifted from personal efficiency to collective growth. It became about creating repeatable systems, optimizing workloads, and teaching others to do the same.
What were some major challenges you faced starting RVPA, and how did you overcome them?
Starting RVPA in just two months meant 12–14 hour days, 6–7 days a week. It was intense, but I pushed through because I chose that pain in service of my long-term vision. I was also navigating unaligned clients, tough contractual conversations, and the emotional difficulty of firing my first team member.
I leaned heavily on systems and mentors to stay grounded, and those early hurdles taught me how to create infrastructure that supports me when I need it most.
How do you leverage your multipassionate nature and being a Manifesting Generator in your work?
I’m my most fulfilled when I’m juggling multiple projects. Being a Manifesting Generator means I thrive when I get to build in all directions—and that’s exactly what RVPA allows me to do. The business is an extension of my blended lifestyle and helps others create their version of that too.
Can you describe a moment when your hotel background influenced a business decision at RVPA?
Absolutely. In luxury hotels, I realized that every department impacts the others. Reception doesn’t thrive if housekeeping or kitchen operations are failing. That concept shaped RVPA’s “Operational Ecosystem”—the belief that every function in a business is interconnected. We build systems that consider the full picture, so growth in one area doesn’t cost you in another.
What strategies do you use to manage undiagnosed ADHD and stay productive?
My life is filled with micro and macro systems. I use thematic time-blocking, regular life and business audits, and even structured rituals for simple things like how I make coffee or clean the house. One of my favorite tools is thematic planning—batching tasks by energy type and purpose to stay focused and avoid overwhelm.
How do you balance structure with the flexibility needed for creativity?
People think structure limits freedom—but the right structure fuels it. I use my calendar as a command center, pre-blocking time for creative work, deep rest, and strategy. That gives me confidence that every part of my life is getting attention, without chaos.
How does personal refinement show up in your business?
I regularly audit everything—my calendar, client delivery systems, even my self-care routines. It’s how I spot gaps, increase capacity, and ensure my structure evolves as I grow. Personal refinement is baked into RVPA’s DNA.
How has moving from the UK to Australia changed your life and business?
Massively. The lifestyle in Australia reignited my love for movement and balance. I used to work 14-hour days in the UK because I didn’t have much else motivating me. Now, I build my work around life—not the other way around.
What has been most rewarding about building RVPA?
Seeing our clients create lives they once thought were out of reach. Whether it’s finally taking a spontaneous trip without worrying about the business, or simply having free mornings again, watching those “it’s working!” moments happen never gets old.
What tools or techniques help you manage stress and maintain productivity?
When stressed, I zoom out. I reconnect to the big vision and stop sweating the small stuff. For productivity, I rely on visibility. Whether it’s ClickUp, clear comms, or regular reporting, having a 360-view of what’s working (and what’s not) keeps me proactive instead of reactive.
How do you approach decision-making and problem-solving?
Gap analysis is my go-to: Where are we now? Where do we want to be? What’s the bridge? I’m decisive by nature and believe momentum beats perfection. My creative problem-solving helps me tailor solutions that aren’t cookie-cutter—but actually work for each business.
What advice would you give to women starting businesses or switching careers?
Build structure early. It will become your safety net, your energy-saver, and your launchpad. Systems are the silent cofounders in your business—make them your superpower.
How do you stay inspired during tough times?
Structure saves me. I’ve designed a business and life ecosystem that holds me up when I can’t hold myself up. Knowing I’ve done that before and can do it again is the ultimate motivation.
What’s next for RVPA?
We’ve just launched “Blended,” a low-ticket, high-impact membership for multi-passionate business owners who want high-level support at a more accessible price point. It’s a passion project and I’m excited to grow this community through 2025 and beyond.
Connect with Rhi Pearce:
- Website: www.rvpalimited.com
- Instagram: @opsbyrhi | @rvpa__
